1. Particular Conditions of Use of the Portal.
The purpose of this document is to establish the Particular Conditions of Use of the Internet Portal and all its web sites www.wines4fun.com (hereinafter the Web Portal) owned by CERVINCO INTERNACIONAL, S.L. (hereinafter WINES4FUN), with registered office at C / Alejandro Casona, 56, 29004, Malaga, holder of CIF N ° B-29782331 and registered in the Mercantile Registry of Malaga in volume 1,846, book 759, General Section of Companies , Folio 119, Page MA-24.962, Inscription 1st. Email [email protected], telephone (+34) 952 230 888 and fax (+34) 952 141 709.
WINES4FUN reserves the right to modify the Particular Conditions of Use to adapt them to the current legislation applicable at all times, the jurisprudential novelties and the usual market practices.
The Particular Conditions of Use do not exclude the possibility that certain Web Portal Services, due to their particular characteristics, may be subject, in addition to the Particular Conditions of Use, to their own specific conditions of use.
The use by the User of any of the Services of the Web Portal implies and expresses its adhesion and express acceptance to all the Particular Conditions of Use in the version published in the Web Portal at the moment in which the user accesses the Web Portal, as well as to the Specific Conditions that, if applicable, are applicable.
2. Privacy and Security Policy.
In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data (hereinafter LOPD), the data subject to treatment that the user provides to WINES4FUN through the web portal may not be used to purposes incompatible with those for which the data had been collected.
In this way the purpose of the collection is as follows:
- Management of current and potential clients.
- Management of goods and services by the company.
- Sending information about products and services of the company.
WINES4FUN undertakes to treat such data in a confidential manner and in accordance with the content of the aforementioned Legal Text and for the purpose stated above. Any other use of the data, other than those mentioned, will require prior and express consent of the user. The user may at any time exercise their rights of Access, Rectification, Cancellation and Opposition of treatment by sending a letter to the registered office of WINES4FUN, previously reviewed, or by sending an email to the address [email protected]
Likewise, we inform you that by completing the customer registration forms on our Web Portal, your personal data will be incorporated into our automated files for the sole purpose of providing the required service. At all times, you have the right to access them to make the modifications you need in the "Customer Area" section, once you have authenticated yourself with your access codes to the Web Portal.
If on the other hand you want the elimination of such data, you must request it by sending a letter to the registered office of WINES4FUN, previously reviewed, or by sending an email to the address [email protected]
The Web Portal of the WINES4FUN store is registered with the site identification authorities to allow your browser to confirm the identity of the WINES4FUN store before any transmission is sent. With this technology:
The identity of our Web Portal is automatically confirmed before the transmission of any requested customer information to complete an online order.
Your data reaches the desired goal or your browser notifies you (before sending any personal information) that the site may not be secure and should be avoided.
It is our commitment to follow the guidelines set by the current legislation on the protection of personal data, especially with regard to the rights of information, access, rectification, cancellation and opposition of data.
3. General Purchase Conditions.
These conditions are only applicable to sales made through Portal Web and can never be used as an argument for a purchase made in one of our stores with physical headquarters. These general conditions of sale are the only applicable and replace any other general condition, except in case of prior, express and written cancellation. WINES4FUN may occasionally modify the articles of its general conditions, so it is advisable that they be read in each visit to the Web Portal. These modifications are attributable to their publication on the Internet and may not apply to contracts previously concluded. Each purchase in the Web Portal is governed by the general conditions applicable on the date of the order. We consider that once you have placed an order, you will have accepted without reservation our general conditions of sale after having read them.
By accessing the Web Portal, you agree to abide by the General Conditions, which include the Specific Use and Specific Information.
The sale of alcoholic beverages to children under 18 is expressly prohibited
3.2. Online orders
Orders can only be made through the purchase pages of the Web Portal www.wines4fun.com and will be confirmed once you have registered in our system.
3.3 Information about the products.
All the products offered through the Web Portal www.wines4fun.com include a list of their characteristics and price. The information on the characteristics and prices of the products is located in each of the web pages where the product is offered.
4. Price, forms of payment and availability of products.
The prices of the products offered in each of the web pages of the Web Portal will be included in the web pages where the product is offered.
The price applicable to each purchase is that indicated on the Web Portal at the time of validating the purchase.
The price of the purchase made, plus the shipping costs that, if applicable, will be paid once the purchase ends in the form of payment chosen.
All the indicated prices are expressed in Euros, include VAT and are exclusively applicable for transactions made through this Web Portal.
The prices of the indicated products do not include the shipping costs, which will be added to the order cart, just before the processing of the order and in those cases in which it proceeds in accordance with these conditions of sale.
The content of the Web Portal, products and prices, are constantly updated, being the main objective of WINES4FUN to offer a truthful, complete information and without typographical errors of the characteristics and prices of the offered products. If at any time there is an error in the information provided in the Web Portal, WINES4FUN will immediately proceed to correct it.
If there is a typographical error in any of the features or prices and if you had made the purchase of said product, you will be informed immediately of this error and the actual price of the product, having the right to cancel the purchase contract If so desired with the payment of advanced amounts.
WINES4FUN reserves the right to modify, without prior notice, the prices, products and promotions contained in the Web Portal. If the price has changed, after having made a purchase, the applicable price is that indicated on the Web Portal at the time of validating the purchase.
4.2. Payment Methods.
4.2.1 Payment by transfer:
You can make the deposit at the following bank without forgetting to specify the following details:
Beneficiary: CERVINCO INTERNACIONAL, S.L.
Current Account: ES08 0182 2116 0702 0166 0395
Reference: you must indicate the order number D-XXXXXX
The bank account number will also appear on the confirmation screen of the order (last step of the purchase process) and will also be sent by email to be able to make the deposit for the corresponding amount along with the details of your order. Once you have entered the amount, we proceed to validate your order. Please note that the transfer does not take effect until at least 48 hours (during working days) after admission. We remind you that the order does not become effective until you click on "End Purchase" on the order confirmation screen, which is the last of the sequence of screens in the order process.
4.2.2 Payment by Credit Card.
As a protection measure against fraud, WINES4FUN could request by email to customers who choose the credit card as a form of payment, sending additional documentation to certify the identity of the buyer as the legal owner of the credit card. This accreditation can be attached digitally (in pdf or jpg format) in the same email in which it is requested to expedite the validation of the order and its delivery as much as possible.
4.2.3 Payment with PayPal.
Under this modality, once the order has been made and the PayPal option has been selected, the user will access the PayPal page in a separate session where they must enter their user passwords, and follow the on-screen instructions provided by PayPal to make the payment. Once the transaction has been accepted by PayPal, PayPal will confirm to the Web Portal the payment of the order, proceeding WINES4FUN to the processing of the order. This form of payment is the most immediate.
4.3. Availability of the Products.
In accordance with the applicable regulations, orders will be handled in strict order of receipt.
In case of ending the stocks of a product requested while a request is pending preparation, this circumstance will be brought to your attention by sending an e-mail to the email address that you have provided and, at your option, will offer you the option of extending the delivery period to request WINES4FUN the product from the supplier, you will be offered a product with similar features and features * or, where appropriate, you can cancel the order.
In the event that it is not possible to contact you within the delivery period, the order will be canceled automatically returning the amount of the product in the same way that the order was paid.
* In case there is a typographical error, it will act in accordance with the provisions of clause 4.1, offering the option to cancel the order.
5. Purchase procedure.
The purchase process is simple and safe. You just have to follow the following steps:
1. Select the family of the product you want to buy in the menu bar or use the search engine.
2. Choose the model through the submenu by category or brand and press the "Buy" button.
3. If you want to buy more than one product, select the products you want to buy in your order on the cart or shopping cart page.
4. Select the number of units you want to buy to know the total price and shipping costs and press the "CONFIRM" button.
5. Register if you are not yet a customer by entering your e-mail address and select "Continue". You can choose to make the purchase as a guest without registering.
6. Fill in your information, read and accept the Purchase Conditions and, if you agree, accept them.
7. Confirm the delivery address of the order, accept the conditions, select the payment method and press the "End purchase: order with payment obligation" button. Your purchase will have been made correctly.
Then you will receive an e-mail indicating the summary of the order and amount, and in case you have chosen "Bank transfer" as a form of payment, the bank account number in which you must make the deposit will appear.
8. By purchasing on WINES4FUN you agree that we send you the invoice by electronic means by default. If you would like an invoice in paper format, please let us know by sending your request to [email protected]
6. Deliveries, expenses and delivery times. Territorial scope.
6.1. Home delivery.
Properly completed the purchase process indicated in point 7 above, once the product has been purchased, and after confirming WINES4FUN the amount entered in the account number indicated in point 4.2.1 (for orders with payment form "Transfer bank account "), the income by PayPal account or after receiving the deposit account after receiving WINES4FUN, if required, your accreditation of documentation to check the validity of the credit card we will proceed to send your order.
The order will be delivered at the address indicated by you within a maximum period of THIRTY days, counting from the day following the day in which the payment is confirmed by WINES4FUN.
The delivery will be made by the courier logistics service hired by WINES4FUN.
The cost of the deliveries will be the following:
Deliveries: delivery costs will be 5.20 euros throughout the peninsula.
For purchases over € 60, shipping costs will not be charged. Only peninsular territory
Consult shipping prices to Canary Islands, Balearic Islands, Ceuta and Melilla.
In no case will be sent to postal sections.
You, at all times, may request information on the status of your order and make the relevant observations or give the appropriate instructions to facilitate delivery by sending an email to [email protected] indicating the order number (D- XXXXXX) to be able to identify your request with the order.
In the event that at the time of delivery you are absent, the delivery person will try to contact you to arrange a new shipment. In these cases, WINES4FUN does not guarantee the delivery of the purchased product within a specific period of time.
If there was any error attributable to WINES4FUN in the delivery or the product is defective, WINES4FUN will make the replacement of this product free of charge and as soon as you inform WINES4FUN of this circumstance by sending an email to info @ wines4fun .com
7. Cancellation of the order.
If the order was in process, that is, if the payment gateway had confirmed the same and a reference had already been assigned to it (or in case of having chosen the cash-back delivery method), but it had not yet been sent to its destination from the warehouse of WINES4FUN, you can cancel this order without cost by sending an email to [email protected] indicating the order number (D-XXXXXX) to identify your request for cancellation with the order.
In the event that the order has been sent you must wait to receive it and proceed, then to its return exercising your right of withdrawal in accordance with the provisions of the following clauses: Returns.
8. Changes, returns and withdrawal.
WINES4FUN reserves the right not to accept the return of any type of product without prior request from you.
Reasons for return and steps to follow:
to. If for any reason you are not satisfied with your order and wish to exercise your Right of Withdrawal:
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day you or a third party indicated by you, other than the carrier, acquired the material possession of the goods. To exercise the right of withdrawal, you must notify CERVINCO INTERNACIONAL, SL, C / Alejandro Casona 5629004Málaga with fax 952 141 709 and email [email protected] your decision to withdraw from the contract through an unambiguous statement, indicating no. order, or using the withdrawal form that you will find on our website, which you must complete and sign. In both cases, both the unambiguous declaration and the withdrawal form must be sent to WINES4FUN by postal mail, fax or email.
To meet the deadline for the withdrawal, you must notify and send to WINES4FUN the unequivocal statement that you want to withdraw from the contract, indicating the order number, or send to WINES4FUN the filled and signed withdrawal form that you will find on the web, IN BOTH CASES before the expiration of 14 calendar days from the day you or a third party, other than the carrier, acquired the material possession of the goods.
Once we receive the unequivocal declaration or the form, we will acknowledge receipt without delay to the user's email.
Consequences of the withdrawal:
Once you have sent the unequivocal statement of withdrawal or the withdrawal form within 14 days, you must return the product to WINES4FUN without undue delay and, in any case, no later than within 14 calendar days. from the date on which you communicate your decision to cancel the contract to WINES4FUN, in which case you must bear the direct costs of return, of which you are expressly informed. To do this, WINES4FUN will be in charge of managing the collection through the logistics service of courier or by our delivery fleet depending on the type of merchandise to be returned. In any case, you must assume the direct cost of returning the goods. You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
These direct costs or shipping costs are broken down below:
€ 5.20 for any other product with a price above € 60.
€ 5.20 for any product with a price equal to or lower than € 60.
So that we can accept your return you must send the purchased products and their original packaging in perfect condition, including all the accessories (accessories, manuals, spare parts, plastic bags, etc). It is important that you return the perfectly packaged products and with a printed copy of the e-mail that you will receive in your mail when you request the return.
Once you receive the items in our stores and verified that the conditions described above are met, we will proceed to refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a different mode of delivery than the least expensive mode of ordinary delivery that we offer). This refund will be made without any undue delay and, in any case, WINES4FUN will proceed to make such refund using the same means of payment used by you for the initial transaction; In any case, you will not incur any expenses as a result of the refund.
You will receive the refund of the amount of the items in the same medium in which you made the payment:
Refund on the credit card:
If the order was paid by Credit Card on our Web Portal, the refund will be effective in your account, approximately in 5 business days (if you have an immediate debit card) or approximately in 30 business days, (if you have a credit card deferred debit).
Refund by bank transfer:
If you have paid for your order by Bank Transfer, the refund will be paid into your bank account in a period between 5 and 8 business days.
Reimbursement by PayPal:
If the order was paid through PayPal, the refund will be made by WINES4FUN through its PayPal account, which will define, according to its internal procedures, the time for its withdrawal to the client.
WINES4FUN reserves the right not to reimburse a refund requested by the customer in whole or in part in case the product or packaging returned to its warehouse is defective, broken, manipulated by the user, etc. Optionally, the customer can choose to return an item purchased in the Web Portal of WINES4FUN without being charged shipping, through a physical store WINES4FUN. In this case, the product must be presented in its original, new packaging and you must prove possession of it by means of the original invoice that WINES4FUN will deliver to you along with your online order.
b. The product received is defective due to transportation:
In the event that the return is requested because you receive a product in poor condition due to transport, we ask you to include it in the delivery note of the carrier, and to inform us within 24 hours after receipt, sending us an e-mail [email protected] to inform us of this incident and thus proceed to the replacement of the product.
WINES4FUN will be in charge of managing the collection through the logistics service of courier service or by our delivery fleet depending on the merchandise to be replaced. You must send the products in perfect conditions and with their original packaging, including all accessories. It is important that you return the products perfectly packed and with a hard copy of the e-mail that you will receive in your mail when you request the replacement. Once you have received the items in our warehouses and verified that the conditions described above are met, WINES4FUN will send you another one. In this case the change will always be made by the same article or reference. Only the first shipment will be invoiced to you, taking charge of WINES4FUN of the postage corresponding to the collection of your
WINES4FUN is not responsible:
11.1. Make use of the Web Portal www.wines4fun.com with illicit purposes or connotations, in accordance with the applicable legislation at all times; unauthorized or fraudulent use of the Website or its contents; a prohibited use in these conditions; as well as any use that is harmful to the legitimate rights and interests of third parties.
11.2. Cause damage to the physical or logical systems of WINES4FUN, its Web Portal, its suppliers or third parties, or any practice that may damage, disable, overload, deteriorate or prevent the normal functioning of documents, files and all kinds of content stored in any computer equipment. Special and expressly, it is prohibited to introduce or spread on the network, computer viruses or any other physical or logical systems that are likely to cause damage.
11.3. Attempt to access the resources or restricted areas of the Web page, without complying with the access requirements, as well as, use, reproduce, copy, distribute, allow public access or manipulate the data of WINES4FUN or third party providers or other users , through any modality.
11.4. In particular, and as a purely indicative and not exhaustive, you, as a user, undertake not to transmit, disseminate or make available to third parties, information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:
11.4.1. In any way it is contrary, disparages or attempts against fundamental rights and public liberties recognized constitutionally, in International Treaties and in the rest of legislation.
11.4.2. Induce, incite, incorporate, make available or allow access to products or promote criminal, slanderous, defamatory, violent, dangerous, risky or harmful to health and psychic balance.
11.4.3. Induce, incite or promote discriminatory actions, attitudes or thoughts because of sex, race, religion, beliefs, age or condition.
11.4.4. Constitute any type of advertising or announcement of third parties outside WINES4FUN.
12. Copyright, intellectual and industrial property.
All the contents of www.wines4fun.com that include: its graphic design, logos, images, texts and other elements contained in it are the property of WINES4FUN. Likewise, you, as a user, acknowledge and accept that all trademarks, trade names or distinctive signs, and all the industrial and intellectual property rights inherent to them, on the contents and / or any other elements inserted in the page, are property exclusive of WINES4FUN and / or third parties, who have the exclusive right to use them in the economic traffic. Under no circumstances, access to the contents of the Web page implies the renunciation, transmission, assignment, total or partial license of said rights, nor does it confer any right of use, translation, adaptation, alteration, exploitation, reproduction, distribution or public communication. of said contents, without the prior and express authorization of WINES4FUN or its legal owners. No material presented on the WINES4FUN website may be copied, reproduced, published, uploaded to computer equipment, sent by mail, transmitted or distributed in any way, especially through publication on other websites or in network environments. , different from the download in your personal computer for your exclusive domestic use, respecting rigorously all the copyright and property notices.
WINES4FUN does not guarantee the absence of viruses or similar elements in the electronic documents and files stored in your computer system and on its Web page, which could produce alterations of software and hardware for you as a user. The use of our website and its contents implies acceptance by you of the above risks and, therefore, you exclude WINES4FUN from any liability for damages of any kind arising from the possible presence of viruses or other elements analogues WINES4FUN will try with all the means available to guarantee the security of the information provided by the users. However, as is commonly known, security in the Internet environment can not be guaranteed in its entirety, at any time.
14. Use of cookie technology.
WINES4FUN reserves the right to use the so-called cookies or similar files, in any type of use of the Web Portal. However, the cookies used are only associated with anonymous users and their terminals, without providing references that allow to deduce personal data of the user. Also, in relation to how much
14. Use of cookie technology.
WINES4FUN reserves the right to use the so-called cookies or similar files, in any type of use of the Web Portal. However, the cookies used are only associated with anonymous users and their terminals, without providing references that allow to deduce personal data of the user. Also, in relation to the above, WINES4FUN informs you about the fact that most browsers in the network, allow users to erase cookies from your computer's hard drive, block them or receive a message before recording one. In this link you can expand the information about them.
15. Modifications in the Web Portal, in the services and in the contents.
WINES4FUN reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the Web Portal, its services and the general conditions. These modifications will be to improve the page, simultaneously optimizing the services offered to you as a user. In view of the above, WINES4FUN strongly urges you to review and check the general conditions, each time you access the Web, being of your own responsibility not to do so and assuming that, even so, you accept tacitly the content of them.
Although, in principle, the duration of this Web Portal is undetermined, WINES4FUN reserves the right to suspend or terminate the provision of some or all of its services, without this decision having to be communicated in advance to the users thereof. .
17. Applicable law and jurisdiction.
These general conditions are governed by Spanish Law. Any controversy regarding the Web Portal www.wines4fun.com will be substantiated before the Spanish Jurisdiction.
Failure to comply with these general conditions, or the use of the website www.wines4fun.com in terms contrary to those established, will result in the requirement of responsibilities arising from the above, through the exercise of legal actions that WINES4FUN estimate relevant at all times.
Claims sheets are available to consumers and users of WINES4FUN stores (upon request by telephone at 952 230 888).
FORM TO EXERCISE THE RIGHT OF WITHDRAWAL
Information on the exercise of the right of withdrawal
A. Model of information document to the consumer and user about the withdrawal
Right of withdrawal:
You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.
The withdrawal period will expire after 14 calendar days of the day (1).
To exercise the right of withdrawal, you must notify us (2) your decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by mail, fax or email). You can use the model of withdrawal form below, although its use is not mandatory (3).
In order to comply with the withdrawal period, it is sufficient that the communication relating to the exercise by this party of this right be sent before the corresponding deadline expires.
Consequences of the withdrawal:
In case of withdrawal, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from the choice by you of a different mode of delivery to the least expensive mode of delivery). ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to make such refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, it will not incur any expenses as a result of the reimbursement (4).
Instructions for completion:
(1) Insert one of the expressions that appear in quotes below:
a) in the case of a service contract or a contract for the supply of water, gas or electricity - when they are not packaged for sale in a defined volume or in certain quantities -, heating by urban systems or digital content do not lend material support: "of the conclusion of the contract";
b) in the case of a sales contract: "that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods"
c) in the case of a contract for delivery of multiple goods ordered by the consumer and user in the same order and delivered separately: "that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods ";
d) in case of delivery of a good composed of multiple components or parts: "that you or a third party indicated by you, other than the carrier, acquired the material possession of the last component or part";
e) in the case of a contract for the periodic delivery of goods during a specific period: "that you or a third party indicated by you, other than the carrier, acquired the material possession of the first of those goods".
(2) Insert your name, your full address and, if you have them, your telephone number, your fax number and your email address.
(3) If you offer the consumer and user on your website the option to fill in and electronically send information regarding your withdrawal from the contract, insert the following text: "You also have the option to fill in and send electronically the model form for Withdrawal or any other unambiguous statement through our website [insert the electronic address] If you resort to that option, we will notify you without delay in a durable support (for example, by email) the receipt of such withdrawal. "
(4) In the case of a sales contract in which you did not offer to pick up the goods in case of withdrawal, insert the following information: "We can withhold the refund until we have received the goods, or until you have submitted a proof of the return of the same, according to what condition is met first ".
(5) If the consumer and user has received goods covered by the contract, insert the following text:
or - "We will collect the goods", or
or - "You must return or give us directly the goods or ... (insert the name and address, if applicable, of the person authorized by you to receive the goods), without undue delay and, in any case, no later than within a period of 14 calendar days from the date on which you notify us of your decision to withdraw from the contract, the deadline will be considered fulfilled if you return the goods before the end of that period ";
o- "We will take care of the return costs of the goods";
or - "You must assume the direct cost of returning the goods";
or - If, in a distance contract, you do not offer to take charge of the return costs of the goods and the latter, by their nature, can not be returned normally by mail: "You must assume the direct cost of return of the goods, ... euros (insert the amount) "; or, if a reasonable calculation of the return cost of the goods can not be made in advance: "You must assume the direct cost of returning the goods, which is calculated to be approximately ... euros (insert the amount ) as a maximum ", or
or - If, in a contract concluded outside the establishment, the goods, by their nature, can not be returned normally by mail and have already been delivered at the address of the consumer and user at the time of the contract: "We will collect in charge of the goods ";
(c) "You will only be responsible for the decrease in the value of the goods resulting from a handling other than that necessary to establish the nature, characteristics and operation of the goods".
(6) In the case of a contract for the provision of services or for the supply of water, gas or electricity - when they are not packaged for sale in a limited volume or in certain quantities - or heating by urban systems, insert the following : "If you have requested that the provision of services or water / gas / electricity / heating by urban systems (delete what does not apply) begin during the withdrawal period, you will pay us an amount proportional to the part already provided of the service at the moment you have notified us of your withdrawal, in relation to the total object of the contract ".
B. Form of withdrawal form
(You must only fill in and send this form if you wish to withdraw from the contract)
- Attention to (here you must insert the name of the employer, your full address and, if you have them, your fax number and your email address):
- I hereby communicate / communicate (1) that I desist from my / we desist from our (1) contract of sale of the following good / benefit of the following service (1)
- Order the / received the (1)
- Name of the consumer and user or consumers and users
- Address of the consumer and user or consumers and users
- Signature of the consumer and user or consumers and users (only if this form is presented on paper)